How are your windows? Sparkling? Dirty? Recently I had a conversation about outsourcing services with one of our Clients and he likened our services to getting his windows washed: it was something he could do himself, so why pay anyone else to do for him? Our conversation went something like this……..
Him: Your services are something people think they can do themselves. Just like the windows at my house: my wife and I were talking about having someone wash the windows and I said: why spend the money to do something I can do myself?
Me: How’d that work out for you?
Him: I didn’t pay anyone to wash the windows and they are still dirty.
As with many very capable IT professionals, he is a very bright guy and so are many of our Clients and Prospects. However, as he pointed out, this capability can also interfere with success if you are not able to team with others and multiply efforts. Seriously, being that capable is a burden.
But, this guy is bright enough also to know when to collaborate with partners that can bring something to the table to add value to the process and do it with a measureable ROI – be that time, software or dollars. He can leverage the expertise of others in order to achieve HIS goals.
And together, we have achieved big things with this client; he has partnered with us to save time, money and identify trends with usage that affect his wireless bills. Recently we together were able to identify some potential hardware upgrade issues that were sucking up a bunch of data: he provided root cause potential and we provided backup usage data. Overall efforts resulted in his organization’s bills (including Bill Police cost and all carrier costs) going down about 35% less than before with just carrier cost alone. And he didn’t have to get his hands dirty.
So, next time you look at your windows, think about your capabilities: where is your talent best spent, what others talents are that you can use to achieve multiplicative results and if you want to see out of your windows.
Also, if you have questions about saving your company money through the auditing, optimizing, or managing of wireless services, please click here to contact The Bill Police.
Still Protecting Your Wireless Rights…
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