The Federal Universal Service Fund (FUSF) fee has increased 30% from 18.8% to 24.4% as of July 1 2019. The FUSF has increased our customers bills by several hundred dollars, so watch your budgets. Remind me: what is this Federal Universal Service thingy again? This “universal” fee is a fee established by the FCC (Federal […]
Taxes can add up as a portion of Wireless bills – almost 19% of a bill on average – so they are not something to be ignored. And tax rates are rising: 2014, 2015 and now calendar 2016 tax rates increased year over year and are at a record high. According to the National […]
Where do you go to find out about Sneaky Charges Hiding in your Cell Phone Bill? Go to Money Magazine’s latest article! (see link below) Where does Money Magazine go to help find out about Charges Hiding in your Cell Phone Bill? To your friendly neighborhood Bill Police. Click here to […]
Taxes can add up as a portion of Wireless bills – about 18% of a bill on average – so they are not something to be ignored. And tax rates are rising: 2015 tax rates increased over 2014 and are projected to increase again in 2016. Take a look at below to see how the […]
You may recall earlier news about iOS9 Wi-Fi Assist and how it could cost you big if you didn’t disable this default setting. Nationwide, customers were unaware that Wi-Fi Assist was automatically switching them from Wi-Fi to cellular data when signals were weak. When did they find out? Well when the bill came, of course! […]
Still Protecting Your Wireless Rights…. If you use FB from your mobile device, here is a great quick tip how to reduce data usage: TURN OFF AUTOPLAY on video feeds The following is a great article on the details and how to turn off Autoplay for iPhone and Android To read the full article, […]
Yet another billing lawsuit by one of the carriers. Shocking. You can see the whole story here We see these types of overages everyday, every billing cycle, and we proactively get credits back for our customers. You can get help here for a free wireless calculator or here to see your […]
In a Phrase: READ THE FINE PRINT: FREE-wifi-great-BEER-sign Just like this sign, carrier marketers are sneaky brilliant advertisers. Several recent ads come to mind; one is “New data plan and UNL talk and text for per month, no annual contract, no long term agreement”. Sounds great, right? Statement from Carrier : “UNLMITED TALK AND TEXT” […]
We just conducted a review for one of our customers and saw that we saved a total of $16,000 over this past year. $16,000. Lets give that some context: This customer has a bill of about $8000 per month. We posted $16,000 in credits to their account. Credits mean that this customer was OVERBILLED INCORRECTLY […]
Ever wonder what those extra charges are on your account?
A few of our clients did too, so we thought it would be extremely helpful to share with everyone how all those extra fees end up on your bill every month. Let’s get started: