The Federal Universal Service Fund (FUSF) fee has increased 30% from 18.8% to 24.4% as of July 1 2019. The FUSF has increased our customers bills by several hundred dollars, so watch your budgets. Remind me: what is this Federal Universal Service thingy again? This “universal” fee is a fee established by the FCC (Federal […]
Lawsuit Filed Over Unfair Wi-Fi ...
You may recall earlier news about iOS9 Wi-Fi Assist and how it could cost you big if you didn’t disable this default setting. Nationwide, customers were unaware that Wi-Fi Assist was automatically switching them from Wi-Fi to cellular data when signals were weak. When did they find out? Well when the bill came, of course! […]
Crack the Carrier Code: Read th...
In a Phrase: READ THE FINE PRINT: FREE-wifi-great-BEER-sign Just like this sign, carrier marketers are sneaky brilliant advertisers. Several recent ads come to mind; one is “New data plan and UNL talk and text for per month, no annual contract, no long term agreement”. Sounds great, right? Statement from Carrier : “UNLMITED TALK AND TEXT” What […]
A Case Study on Wireless Savings...
We just conducted a review for one of our customers and saw that we saved a total of $16,000 over this past year. $16,000. Lets give that some context: This customer has a bill of about $8000 per month. We posted $16,000 in credits to their account. Credits mean that this customer was OVERBILLED INCORRECTLY […]