Musings

Nov 27 2024

If You Want to be Happy on Thanksgiving, be Grateful

It is NOT happiness that makes us grateful, it is gratefulness that makes us happy. happy-thanksgiving-nov16

So says David Steindl-Rast in his very cool TED talk especially poignant this Thanksgiving week.

We are all grateful we have First World problems — like when is my new iPhone 16 arriving? 🙂

We here at Bill Police are definitely happy because we have great clients, committed partners and highly valued employees. We are extremely grateful for the gift of all of those things from which has come great friends, great memories and lots of laughs.

Still Protecting Your Wireless Rights and Thankful for it—- especially this week.

Sep 27 2017

Well Hell…Virginians Swear the Most in Service Chats and Calls

Maybe its because our carriers make people very mad in the States but the US is the place where apparently people are more likely to say “F you” than thanks. 🙁

We, of course, know you can go geek out and provide analytics lots of stuff, but on swearing? Only in America.

Quartz analyzed transcripts of 35 millon Customer Service chats that took place in May 2017 and counted up words noted as “curse”. It turns out Virginians are the most obnoxious with swearing in almost 7% of the chat conversations.

Sheesh (yes that was counted as a “curse”(!)); i personally take exception to many of the words deemed “curse”. Verbal categories of curse specific words included the nasty “mofo, poop, arse, and sheesh”. No wonder Virginia was #1: this is a bit of a low — albeit interesting — bar. Men used more specific ugly body part language while women used more “soft” curses like “poop” and “gosh”. Sheesh!

Since we happen to be Headquartered in Richmond Virginia and have been known to unfortunately sling a few curse bombs, this appears on target. But where does your state come in? Check out the above for the most scandalous language according to a Quartz (QZ.com) report.

For the cynic in you, according to Quartz, “there is some hope: In some of the most sweary states, people also mixed in polite words like thanks, kindly, and appreciate. [i wonder if that was a “kindly go F yourself” bless your little heart]. The most polite state, in terms of pleasant words weighed against curses, was Idaho.” and the least polite was Hawaii.

Hopefully we are all swearing happily together (damn right!) because we are still…..

…..Protecting your Wireless Rights…..

Source: https://qz.com/1037277/these-are-the-us-states-that-swear-the-most-and-least/

Apr 14 2017

All About You, DH

“All about you DH”…..this is one of my very favorite and most often used expressions — needed to be said in a low voice (like Yogi Bear “Heey Boo Boo” — allaboutyouDH) with the emphais on the DH.

So first, what is DH? Duck Head, of course. Or you can substitute your own D word but Duck is the unofficial term, and i am sticking to it.

Of course you have heard this expression before, but the way it became burned into my mind initiated as a voice mail from my sister. She calls one day and is leaving a voice mail. All of a sudden silence and then…..”all about you DH”. In this case the D was not duck, but we’ll leave it at that.

A moment later she realizes she was still talking on my voice mail and I can hear this register to her with a large silently audible “whoops!” Then….loud guffawing snorting laughter when she realizes what she has just said to me but not directly meant for me (this time anyway).

She laughed for the remainder of the full 2 minute message limit.

The backstory is that she was actually driving while she left this message for me and at that exact moment, a guy had pulled in front of her cutting her off and she responded as any normal driver might except she had an indirect voice mail participant.

It is one of my most favorite phrases because it provides hats off to those who are so tied up in what seems to be their latest narcissistic rage of being “all about yourself”. We try very hard at BP to make our services “all about you — our clients” in the best possible way. But once in awhile everyone needs a little “All about you DH” (if only in our heads) for those are “All About Me”.

We love this expression and hope to give you all a chance to protect yourself from the DH’s of life and to give yourself a moment of humor in dealing with them.

Because we are …still protecting your rights against DHs — especially the wireless ones……and especially for dana this week……..

Musings

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